General Clerk III - 542765

Greet and check in applicants, verify their identities and required documents, and ensure the check-in process is timely to prevent customer back-ups. Maintain accessible written information on program requirements and enrollment processes to assist the public and program members via phone or in person. Check applicant-supplied information by accessing government databases, notify inspection staff of adverse information, and compile data to provide daily performance reports reflecting activities performed by CBP officers and Contractor staff. Schedule interview appointments in the Trusted Traveler Programs Internal and assist the public with creating accounts, submitting applications, activating membership cards, and updating address or license plate information. This onsite position in Denver, CO, requires a U.S. Citizen with an Active Tier 4 Public Trust background and two years of general administrative experience with customer interface.