Gear Expert (Retail Associate)
$41,600–$41,600 year
On-siteBoulder, Colorado, United States
Job Summary
Greet every customer, determine their needs, and advise them on the best gear solutions from your extensive knowledge of Peak Design products. Handle returns, warranty claims, and product support issues both in-person and on the phone while maintaining an immaculate store environment. Teach photography tricks and travel tips to inspire visitors, then internalize their feedback to share with the store manager. Operate the point-of-sale system and ensure all merchandise is neatly assembled and hung correctly. This part-time role at our first Colorado shop requires standing for 8+ hours and climbing ladders, offering a competitive $20/hour wage with accrued paid time off and product discounts.
Required Qualifications
- Expert users of Peak Design gear
- Individuals with a genuine interest in quickly developing that knowledge base
- Employees who will take pride in making our store a clean, friendly, inviting place
- Creatives and adventurers - whether hobbyists or professionals - who can talk shop with similarly-passionate folks and understand their needs
- You love to host, educate, and enthrall others
- You also love to listen
- You've been known to put yourself out there in the community - e.g. attend Meetups, join clubs, and make connections
- Experience in a customer-facing role, such as retail or hospitality
- Personal or professional interest in or experience with products in our industry
- Constantly in a stationary position for prolonged periods (8+ hours)
- Frequently moving objects up to 30 pounds in all directions
- Frequently ascending or descending ladders, stairs, ramps and the like
Desired Qualifications
- You're could be a gregarious person, with some outdoorsy or artistic hobbies, as well as an eye for details
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