Garland - Texas
On-siteGarland, Texas, United States
Garland, Texas, United StatesOn-siteFull TimeHigh School Or EquivalentMedium
Full TimeHigh School Or EquivalentMedium
Job Summary
Manage transactions including wires, check cashing, loans, money orders, bill payments, and online sales while maintaining cash drawer balance and ensuring compliance with regulations. Provide fast, efficient, and professional service to customers, identifying cross-selling opportunities and addressing inquiries in person or by phone. Maintain confidentiality of customer information, apply current procedural knowledge, and keep the work environment clean and organized. Fluently speak Spanish and basic English, with strong attention to detail for reading, writing, and counting numbers and currency.
Required Qualifications
- High School Diploma or GED
- Must speak Spanish fluently and at least basic English communication
- Ability using computer's keyboard (letters and numbers) and computer mouse
- Detail oriented especially when reading, writing, and counting numbers and currency
- Strong verbal & written communication skills for constant interaction with customers in person or by phone
- Passion to provide outstanding customer service
- Ability to analyze customer needs, advises about rates, & make recommendations
- Ability to gather key information to find solutions for our customers
- Maintains confidentiality of customer information
- Ability to manage large amounts of cash transactions
- Team player, collaborator, and service oriented
- Maintains a clean and organized work environment
- Maintains and applies current procedural knowledge for compliance guideline standards
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