Gaming Manager - Dog and Parrot Tavern
On-siteRobina, Queensland, Australia
Job Summary
Manage the floor by knowing regulars by name, collaborating with the Publican to ensure safe and compliant operations, and troubleshooting EGM faults while balancing books and resolving variances. Maintain peak performance in a high-volume room on the Gold Coast by sharing technical expertise, delivering exceptional player service, and navigating month-end reconciliations. This hands-on role involves manual handling of stock and deliveries. Applicants must hold current RSA and RSG licenses and demonstrate experience in high-turnover QLD gaming environments. Join the Endeavour Group network to grow your career within ALH Hotels.
Required Qualifications
- current RSG
- current RSA
- experience in high-turnover QLD gaming environments
- ability to perform physical tasks safely and efficiently (manual handling and lifting)
Desired Qualifications
- experience as an attendant, supervisor, or manager in the gaming room world
- understanding of compliance and safe gaming inside out
- confidence, pride, and people skills
- knowledge of how to keep a high-volume room running at peak performance
- ability to troubleshoot EGM faults on the fly
- ability to balance the books down to the cent
- ability to navigate month-end reconciliations
- ability to investigate and resolve variances
- track record in high-turnover QLD gaming environments
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