Future Member Services Representative Opening
$36,920,000–$36,920,000 year
On-siteSan Diego, California, United States
Job Summary
Greet members, prospective members, and guests while enforcing the Judgement Free Zone. Handle all front desk activities, including answering phones, checking members into the system, processing new sign-ups, and assisting with the PF Mobile App. Take prospects on tours, facilitate account updates, and respond to member questions or concerns by elevating issues to management as needed. Complete assigned cleaning areas and promote sales of tanning lotions and memberships. Maintain an upbeat attitude, demonstrate strong listening and problem-solving skills, and ensure punctuality and reliability throughout the shift.
Required Qualifications
- High School diploma/GED equivalent
- Must be 18 years of age or older
- CPR Certification AED/First Aid /CPR
- Punctuality and reliability
- Basic computer proficiency
Desired Qualifications
- Customer service background
- A passion for fitness and health
- Upbeat and positive attitude
- Experience in Sales
- Exceptional customer service skills
- Strong listener with the ability to empathize and problem solve
- Demonstrate diplomacy in all interactions while using appropriate behavior and language
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