Funeral Director - Advance Planning
$50,000–$100,000 year
On-site · Hanover, Massachusetts, United States
Job Summary
Advance Planning Funeral Director responsibilities include lead generation and prospecting, obtaining referrals from families, networking in the community, and presenting pre-need planning options to families served. The role involves building trusted, ongoing relationships with families, coordinating with funeral-home staff, preparing for appointments with professionalism, and driving revenue targets through a commission-based incentive structure. The position requires empathy and respectful communication, ability to work evenings/weekends, and possession of a valid driver’s license and relevant state funeral-director licenses or insurance licenses as required.
Required Qualifications
- High school diploma or equivalent
- 1-2 years of college or an equivalent of education and experience
- 1-2 years of customer service or sales experience preferred
- Current state/province driver's license with acceptable driving record
- Insurance license if required by state/province law and as prescribed by state boards
- State Funeral Directors License or Funeral Directors License
- Ability to obtain and maintain an insurance license if required by state/province law
- Able to pass internal presentation certification within thirty days of hire
- Ability to work evenings and/or weekends
- Ability to drive frequently
- Empathy and respect in interactions with families
- Knowledge of computers and some software
- Excellent customer service skills
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