Fund Operations - Client Servicing Associate
On-site · Kwun Tong, Kwun Tong, Hong Kong
Job Summary
Client Services Associate in Fund Operations responsible for producing IFRS-compliant and regulatory reports for institutional clients in the Asia Pacific region. Owns reporting activities, hub governance, and service-change projects; analyzes client accounting records, Escalates issues as needed, and serves as the primary escalation point for clients. Leads coordination between internal and external parties (clients, fund managers, relationship managers) to address accounting or product-related issues, maintains orderly client records, supports process improvements, and provides training for junior team members. Requires strong knowledge of fund accounting, IFRS/IAS, Excel/VBA/Access, and fluency in English and Mandarin.
Required Qualifications
- Bachelor’s Degree in Finance, Accounting, or related disciplines
- At least 6 years of financial reporting, audit or fund accounting experience
- Good understanding of security types and the respective accounting treatment
- Knowledge of stock market practices and data vendor systems (e.g. Bloomberg)
- Detailed understanding of Microsoft Office applications (e.g. Excel, Visual Basic for Applications (VAS), Access, Word etc.)
- Fluency in written and spoken English and Mandarin
- Professional approach to delivering quality client service
- Committed approach with the ability to communicate effectively within a small team
- Flexible and willing to work additional hours at peak reporting times if necessary
- Highly motivated, execution driven, flexible, and versatile character with ability to influence and negotiate for results
- Strong end to end ownership, governance, controls, risks and dependency management
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