Full-Time Teller
On-siteGreenfield, Illinois, United States
Job Summary
Greet customers immediately upon entry and assist with financial transactions including balance inquiries, statements, and general account information. Process loan payments, savings bonds, cashier's checks, and deposits from night depository boxes while verifying amounts and examining checks for endorsement. Use integrated software to verify customer data, capture images on the NDP machine, and issue Ace/Gift cards and re-pin debit cards. Promptly screen and forward incoming phone calls, cross-sell applicable bank products, and maintain knowledge of regulatory standards and bank policies. Adhere to cash handling and dual control policies while ensuring accurate record keeping of negotiable instruments.
Required Qualifications
- High school diploma or equivalent
- Proficiency in Microsoft Office (Word, Excel, Access, and Power Point)
- Ability to stand for up to eight hours
- Ability to hear, speak and/or signal people
- Ability to effectively communicate verbally, in writing, and in English
- Requires manual dexterity, typing, and the ability to count money and key in transactions
- Ability to stand for up to eight hours
- Requires bending, stooping or standing as necessary
- Ability to perform duties independently with limited direct supervision
- Ability to multitask
- Strong professional integrity in compliance with company policy, and ethical and legal standards
- General knowledge of bank procedures and how they apply to other areas of the bank
- Knowledge of financial institution regulations
- Ability to explain the benefits of bank products and services and answer customer questions regarding these products and services
- Written and verbal (face-to-face and phone) communication skills including professional grammar and demeanor
- Ability to practice discretion and handle confidential information in a professional manner
- Strong attention to detail
- Strong time management and organizational skills
- Previous customer service skills preferred
- Must be available Monday thru Friday during banking hours of operation and Saturday morning rotation
- Ability to stand for up to eight hours
- Requires bending, stooping or standing as necessary
- Requires the ability to hear, speak and/or signal people
- Effectively communicate verbally, in writing, and in English
- Requires manual dexterity, typing, and the ability to count money and key in transactions
- The employee may occasionally lift and/or move up to 25 pounds
Desired Qualifications
- Experience using Web Teller and check imaging software is a plus
Hiring someone like this?
Get your role in front of qualified candidates on Sorce.