Full-Time Teller/Customer Service Representative
On-siteHales Corners, Wisconsin, United States
Job Summary
Deliver friendly, accurate, and efficient service while building lasting customer relationships and processing deposits, withdrawals, and payments. Engage with customers to identify financial needs, recommend products, and conduct outbound outreach to share updates and promote special offers. Identify referral opportunities that support customers' goals and contribute to branch growth objectives. Maintain knowledge of bank products to confidently explain features and benefits while following all policies and regulatory requirements. Collaborate with teams across customer service, accounting, and loan servicing. Schedule includes Monday through Friday with some Saturday mornings.
Required Qualifications
- High school degree or equivalent
- Strong listening and interpretive skills
- Ability to match customer needs to appropriate financial solutions
- Confidence initiating conversations and building rapport with customers
- Goal-driven mindset
- Ability to work toward monthly referral objectives
- Experience using customer relationship-building tools
- Ability to present product information clearly and persuasively
- Strong attention to detail
- Commitment to accuracy
- Monday through Friday schedule
- Some Saturday mornings availability
- Occasional travel for training and providing help at another office
Desired Qualifications
- Demonstrated success in a retail, financial, or service-based sales environment
- Cash handling experience
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