Full- Time Supervisor
$39,520–$41,600 year
On-siteLondon, Ontario, Canada or Masonville, Ontario, Canada
Job Summary
Collaborate with the junior management team to attract and engage customers using visual techniques, while managing associates within company guidelines and policies. Handle customer complaints and enquiries to provide excellent service, and create innovative strategies to capitalize on sales opportunities. Provide assistance with the maintenance of standards on the sales floor, including the induction and training of new starters. Achieve key KPIs by motivating team members to drive daily sales and meet weekly objectives. Troubleshoot issues and multi-task to complete tasks in a timely manner. This role supports the store's Junior Management team at the CF Masonville Mall location, fostering personal progression within the retail environment.
Required Qualifications
- Retail management experience of a minimum of 6 months - 1 year
- Openness to feedback and willingness to develop
- High sense of urgency and keen eye for detail
- Ability to mitigate issues through problem-solve and troubleshoot issues
- Ability to multi-task and complete tasks in a timely manner
- Well rounded knowledge of both in-house and global brands (Nike, Lacoste, Adidas, The NorthFace, etc.)
- Strong verbal and written communication skills
Desired Qualifications
- IT skills- Microsoft Outlook, Word and Excel is an asset
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