Full Time Supervisor, Finger Lakes Premium Outlets, Waterloo, NY

Supervisor at Levi Strauss & Co. at Finger Lakes Premium Outlets (Waterloo, NY) leads store management efforts to deliver an engaging, high-energy customer experience while coaching associates on sales training, loss prevention, product knowledge, and store policies. Responsibilities include resolving consumer concerns per policy, partnering with the store manager on elevated issues, assisting with training for new hires, setting expectations to foster engagement and retention, delivering formal performance feedback with management, and ensuring efficient cash handling and merchandise operations such as shipments, floor sets, markdowns, and replenishment. The role requires flexibility to work evenings, weekends, and holidays, strong collaboration with management, and the ability to perform essential duties including lifting up to 40 pounds and adapting to store needs. A high school diploma or GED is preferred, and progressive retail leadership experience with supervising, coaching, and training is expected.