Full Time Spa Receptionist
On-siteEdinburgh, Scotland, United Kingdom
EXPIREDEdinburgh, Scotland, United KingdomOn-siteFull TimeHospitality ServicesEnterprise
Full TimeEnterpriseHospitality Services
Job Summary
Welcome guests, coordinate consultation records, and manage billing procedures at the reception desk. Schedule spa service reservations, monitor treatment availability, and drive financial performance through retail sales and up-selling. Ensure daily opening procedures are completed, supervise user safety, and maintain cleanliness across guest areas. Prepare the reception area for the next shift and reconcile funds at the end of each day. Work 40 hours weekly across early and late shifts, including weekends, adhering to strict health and safety standards.
Required Qualifications
- Experience of working with hotel and spa booking and scheduling software
- Excellent written and spoken English
- Flexible and adaptable approach to working hours
- Impeccable personal presentation
- Excellent understanding of client care and five star standards
- Genuine interest in holistic spa philosophy
- Committed, enthusiastic and customer focused
- Ability to work as part of a dedicated and passionate team
- Previous experience within a luxury five star environment would be beneficial
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