Full Time - Sales Specialist - ProServices - Day
$41,600–$46,592 year
On-site · Arlington, Washington, United States
Job Summary
Pro Sales Specialist at Lowe's engages Pro customers in-store, understanding their project needs, and guiding them through locating, demonstrating, quoting, and ordering merchandise. You will work with Lowe's Pro Supply to service customers via the Fulfillment and Delivery network, use CRM to build relationships, sign up Pro rewards/credit programs, and cross-train across store areas to enhance customer service. The role emphasizes consulting, problem-solving for Pro customers, and achieving sales goals in a fast-paced retail environment, with shifts including nights and weekends.
Required Qualifications
- Hold a high school diploma or equivalent
- 1-2 years Sales experience with ability to identify and sell products based on customer needs
- 1-2 years Experience providing customer service with an understanding of identifying and resolving customer issues, assisting customers with locating products, greeting customers, answering phones, building relationships with customers, and thanking customers for their business
- Be able to sit, bend, stand, move around the store, and lift items of up to 25lbs. unassisted
- Be available to work a variety of shifts, including nights and weekends
- Be able to use common retail technology, such as smart phones and tablets
- Obtain sales-related licensure or registration if required by law in your state
Desired Qualifications
- 1-2 years of experience in sales or customer service in a sales environment with required sales goals or metrics
- Bi-lingual skills
- 1-2 years of experience entering and submitting customer sales orders, including special sales orders
- Professional certification related to the department being considered
- Travel flexibility (occasional)
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