Full Time - Sales Specialist - ProServices - Day
On-site · Norwalk, Connecticut, United States
Job Summary
Full Time - Sales Specialist at Lowe's ProDesk: Achieve individual sales goals by engaging Pro customers to identify project opportunities, learn project scope, timelines, dependencies, and material requirements, and provide solutions. Create and manage quotes, blueprints, material lists, orders, and deliveries aligned to the Pro customer’s project; promote Pro Credit and Lowe's Loyalty Programs to generate new Pro accounts; coordinate fulfillment, delivery, and follow-up to ensure projects are completed on time; prospect for new Pro customers by walking the sales floor and reviewing Top Accounts in MyRedVest; utilize Pro Extended Aisle and Pro Merchandising programs to win sales when products/quantities are not available in-store or through Lowe's distribution; partner with salesfloor, fulfillment, and outside sales teams to deliver a seamless customer experience; maintain a safe, clean Pro Desk area; leverage training platforms to improve selling skills.
Required Qualifications
- High school diploma or GED or equivalent years of experience in lieu of education requirement
- General Studies External experience in customer-facing sales or 6 months of Lowe's retail experience
- 1 year of sales experience with the ability to identify and sell products based on customer needs
- 1 year of experience providing customer service, including identifying and resolving customer issues, assisting customers with locating products, greeting customers, answering phones, building relationships with customers, and thanking customers for their business
- Ability to obtain sales-related licensure or registration as required by law
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