Full Time - Sales Specialist - ProServices - Day
$40,560–$45,448 year
On-siteKahului, Hawaii, United States
Job Summary
Achieve individual sales goals by proactively engaging Pro customers to identify current and future project opportunities and building relationships. Develop a deep understanding of customer businesses by learning project scope, timelines, and material requirements to provide relevant solutions. Create and manage quotes, blueprints, material lists, orders, and deliveries aligned to the customer's project. Promote Pro Credit and Lowe's Loyalty Programs to generate new Pro accounts, coordinate fulfillment and follow-up activities to ensure projects are completed accurately and on time. Prospect for new Pro customers by walking the sales floor and reviewing Top Accounts. Utilize expanded inventory capabilities with Pro Extended Aisle and Pro Merchandising programs to win sales when products are not available in-store or within the distribution network. Partner with salesfloor, fulfillment, and outside sales teams to deliver a seamless customer experience. Maintain a safe, clean, and organized Pro Desk area while supporting overall store operations. Leverage Lowe's U and all training platforms to continue learning key updates and improve selling skills.
Required Qualifications
- High school diploma or GED
- General Studies
- External experience in customer-facing sales
- 6 months of Lowe's retail experience
- 1 year of sales experience
- Ability to identify and sell products based on customer needs
- 1 year of experience providing customer service
- Ability to identify and resolve customer issues
- Assisting customers with locating products
- Greeting customers
- Answering phones
- Building relationships with customers
- Thanking customers for their business
- Ability to obtain sales-related licensure or registration as required by law
Desired Qualifications
- Associate degree
- 1 year of experience entering and submitting customer sales orders
- Experience with special-order sales orders
- 1 year of experience identifying and selling products based on customer needs or plans
- 1 Year Experience following up on outstanding or incomplete customer orders, sales, or installs
- 1 year of experience promoting product-related services and plans
- Experience in a sales environment with required sales goals or metrics
- Bi- Lingual
- Working knowledge of Microsoft Office
- Experience with Excel
- Experience with Teams
- Professional certification related to the specialist's department
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