Full Time - Sales Specialist - ProServices - Day
$34,320–$35,776 year
On-siteMadison Heights, Michigan, United States
Job Summary
Proactively engage Pro customers to identify project opportunities, build relationships, and drive sales growth by learning customer business needs and timelines. Create and manage quotes, blueprints, material lists, orders, and deliveries aligned to project requirements. Promote Pro Credit and Lowe's Loyalty Programs to generate new accounts and increase average tickets. Prospect for new customers by walking the sales floor and reviewing Top Accounts. Coordinate fulfillment, delivery, and follow-up activities to ensure projects complete accurately and on time. Utilize expanded inventory capabilities to win sales when products are unavailable in-store or within the distribution network. Partner with salesfloor, fulfillment, and outside sales teams to deliver a seamless customer experience while maintaining a safe, clean, and organized Pro Desk area.
Required Qualifications
- High school diploma or GED
- General Studies
- External experience in customer-facing sales
- 6 months of Lowe's retail experience
- 1 year of sales experience with the ability to identify and sell products based on customer needs
- 1 year of experience providing customer service, including identifying and resolving customer issues, assisting customers with locating products, greeting customers, answering phones, building relationships with customers, and thanking customers for their business
- Ability to obtain sales-related licensure or registration as required by law
Desired Qualifications
- Associate degree
- 1 year of experience entering and submitting customer sales orders, including special-order sales orders
- 1 year of experience identifying and selling products based on customer needs or plans
- 1 Year Experience following up on outstanding or incomplete customer orders, sales, or installs
- 1 year of experience promoting product-related services and plans, such as installation, delivery, credit financing, or extended protection plans
- 1 year of experience in a sales environment with required sales goals or metrics
- Bi- Lingual
- Working knowledge of Microsoft Office, including Excel and Teams
- Professional certification related to the specialist's department
Hiring someone like this?
Get your role in front of qualified candidates on Sorce.