Full Time - Sales Specialist - Flooring - Closing
On-siteLewiston, Idaho, United States
Job Summary
Provide SMART customer service by seeking out customers to understand their needs, answer questions, and communicate the advantages of Lowe's products and services to close a sale. Serve as a point of contact for customers and vendors, providing project estimates, scheduling installer visits, processing orders, and following up to ensure completion. Monitor inventory levels, work with vendors to order replacement stock, and perform price reviews to maintain accurate documentation. Support all checkout functions and train associates on sales floor development. This role requires standing and sitting for prolonged periods, lifting up to 25 lbs unassisted, and may involve occasional travel to meetings or neighboring stores.
Required Qualifications
- High School Diploma or GED
- 1 year experience in customer-facing sales or 6 months of Lowe's retail experience (Or 3 years of external experience in customer-facing sales or 18 months of Lowe's retail experience if education requirement is not met)
- 1 year of experience in sales or customer service in a sales environment with required sales goals or metrics
- Able to Read, write, and perform basic arithmetic (addition and subtraction)
- Able to stand and sit for prolonged periods
- Minimally lift 25lbs unassisted or over 25lbs with or without an accommodation
- Obtain sales-related licensure or registration if required by law in your state (Lowe's will support and fund this requirement)
- Must be available for occasional travel to meetings, training, or to support neighboring stores
Desired Qualifications
- 1 year of experience in completing customer sales orders
- 1 Year Experience promoting product related services and plans such as installation, delivery, credit financing, or extended protection plan
- 2 years of experience designing customized products for customers using 20/20 or Computer-Aided Design System
- Professional certification related to the department being considered
- Bi-lingual skills
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