Full Time Sales Associate, McArthur Glen Outlet
$19,000–$22,000 year
On-siteRichmond, British Columbia, Canada
Job Summary
Represent the Jimmy Choo brand through in-store and virtual client interactions while fulfilling key-holder duties including store opening/closing, cash handling, and end-of-day bag checks. Provide prompt assistance to clients, manage the client book, and ensure visual standards are maintained. Cultivate relationships with consistent follow-up via phone, email, and thank-you letters, and proactively pursue opportunities to exceed monthly sales targets. Assist with inventory management, shipping, and back-of-house tasks as needed. Maintain high productivity and adhere to all company policies, procedures, and directives.
Required Qualifications
- Strong interpersonal and communications skills both verbal and written in English
- Excellent selling and customer service skills
- Excellent ability to multi-task and prioritize
- Strong team-working skills
- Strong organization and time-management skills
- Strong independent work ethic
- Problem management and resolution skills
- Solid understanding of retail store operations, associated processes and tools
- 2-5 years of luxury retail experience with established clientele
- 7 Days open availability required
Desired Qualifications
- other relevant languages are highly beneficial
- Technology skills, specifically related to POS / CRM operation are a plus
- Ability to clientele, effectively build the business, and expand customer base (established clientele following is preferred)
- Strong industry knowledge and brand awareness
- Post-secondary education preferred
- Fluent in a second language, preferably Chinese
- Strong industry knowledge and brand awareness
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