Full Time - Sales Associate - Building Materials - Closing
$37,440–$40,456 year
On-siteAuburn, Washington, United States
Job Summary
Customer Service Associate at Lowe's in Auburn, WA greets customers, helps them find the right products and services for home improvement, answers questions, and provides friendly, professional service. Responsibilities include assisting customers in locating and handling merchandise across departments (Appliances, Cabinets, Flooring, Live Nursery, Inside Garden, Hardware, Tools, Millwork, Building Materials, Plumbing, Electrical, Paint, Home Décor, Tool Rental, or Pro Services), restocking shelves, processing orders and deliveries, and coordinating with other areas to ensure customer needs are met. The role may involve preparing merchandise in the department (e.g., tint and mix paint, cut and thread pipe, cut wood/drywall/blinds) and occasional merchandise loading. Must be able to stand for extended periods and lift at least 25 lbs, with team lifts as needed. Strong emphasis on customer service, product knowledge across departments, and willingness to train in other areas as needed.
Required Qualifications
- 6 Months Experience using a computer, including inputting, accessing, modifying, or outputting information
- 6 Months Experience using common retail technology, such as smart phones and tablets
- Reading, writing, and performing basic arithmetic
- Able to perform duties that may require prolonged standing, sitting, and other activities necessary to perform job duties
- Minimally lift 25lbs unassisted or over 25lbs with or without an accommodation
Desired Qualifications
- Bi-lingual skills
- Certification in trade related to department (e.g., hardware, kitchen, plumbing, electrical, lawn and garden, and lumber/building materials)
- 6 months of Retail and/or customer service experience
- Track to the Trades program (education opportunities)
- Fluency with retail technology (smartphones/tablets) for store operations
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