Full Time Patient Experience Coordinator (Front Office)
On-site · Folsom, California, United States
Job Summary
Front Office Patient Experience Coordinator responsible for creating first impressions and managing a warm, trusted patient experience in a dental practice. You’ll oversee front desk operations, welcome patients, manage check-in, and support a positive, hospitality-driven atmosphere in the Folsom, CA location. The role emphasizes genuine people-focus, clear and warm communication, attention to detail, and teamwork to ensure every patient feels taken care of from the moment they walk in. This position goes beyond phones and check-ins, shaping the overall patient experience and supporting a practice that values care, growth, and a strong team dynamic.
Required Qualifications
- Genuinely loves people
- Communicates with warmth, confidence, and attention to detail
- Thrives in a fast-paced environment while staying calm and collected
- Understands that the front desk sets the tone for everything
- Creates first impressions, builds trust, and helps patients feel taken care of from the moment they walk in
- Willing to grow inside a practice that’s always evolving
- Team-oriented and supportive of colleagues
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