Full-time Overnight Concierge - Luxury Apartment
On-site · Reston, Virginia, United States
Reston, Virginia, United StatesOn-siteFull TimeMid LevelHigh School Or EquivalentSmall
Type
Full Time
Level
Mid Level
Education
High School Or Equivalent
Company size
Small
Job Summary
Join our team as a concierge and deliver exceptional hospitality to residents. Responsibilities include greeting visitors, maintaining a tidy reception, handling tenant questions and complaints, ensuring authorized entry, coordinating amenity reservations and building walks, and providing proactive, high-energy customer service with strong communication and teamwork.
Required Qualifications
- High School Diploma or equivalent (GED)
- 1 year of concierge or high-end customer service experience is preferred
- Must be able to work weekends
- Ability to work holidays required
- Proficient in Microsoft Office, particularly Outlook, Word and Excel
- Strong customer service background
- Outgoing personality with ability to relate to diverse group of people
- Self-motivated and high energy
- Strong problem-solving skills
- Strong sense of urgency
- Must be highly credible and trustworthy, and operate with high degree of integrity
- Must hold oneself and others accountable and strive for a high level of excellence
- Must have a positive, can-do attitude and be able to fuel growth and innovation
- Must be customer-focused and results-oriented
- Must want to continuously learn and develop
- Exceptional oral and written communication skills
- Ability to work well in a team establishing good working relationships with others
- Ability to multitask and prioritize tasks with a strong attention to detail
- Self-directed and able to work independently, with minimal supervision
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