Full Time Operations Manager

Create and foster a culture of hospitality through exceptional customer experiences and build enduring relationships both internally and externally. Achieve sales and service metrics in key measurable areas including Clientelling, Outreach, and Appointment Setting. Partner with the Manager to lead the team with ownership over all areas of operations, including planning and executing floor sets, window displays, interior marketing, and markdowns. Educate, train, and reinforce brand standards as well as company policies and procedures. Ensure compliance of all company policies and procedures as well as local, state, and federal employment laws. Maintain knowledge of business and competitive landscape, fashion trends, and key business drivers to strategically identify opportunities that will maximize sales and ensure financial goals are achieved. Develop and maintain positive working relationships that support a productive work environment. Work a flexible schedule based on the needs of the business including opening/closing shifts as well as weekends and holidays.