Full time Night Audit
$31,200–$35,360 year
On-siteChesapeake, Virginia, United States
Chesapeake, Virginia, United StatesOn-siteFull Time$31,200–$35,360 yearMedium
Full TimeMedium
Job Summary
Conduct total desk operations from 11:00pm to 7:00am, handling guest check-ins, checkouts, and cash transactions while managing reservations and PMS backups. Verify GTD no-shows, process walk-in guest reports, and coordinate wake-up calls and lobby duties including cleaning and restocking. Post room and food charges, compile daily revenue reports, and prepare housekeeping status summaries for the morning shift. Address guest complaints, transmit messages, and complete security reports for management review. Work flexible evening, weekend, and holiday hours with reliable transportation.
Required Qualifications
- Prior Front Desk Experience
- Must be able to work a flexible schedule which includes evenings, weekends and holidays
- Good command of the English language and be able to read, write and speak English fluently
- Solid computer skills to include core Microsoft applications and any additional brand specific applications as needed
- Sold math skills
- Ability to lead, train, and motivate team members
- Strong communication and problem solving skills
- Solid relationship-building skills, people focused, highly organized and guest centric
- Reliable transportation
Desired Qualifications
- High School Diploma and some college preferred
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