Full Time - Fulfillment Associate - Day
On-siteMansfield, Texas, United States
Job Summary
Pick, stage, inspect, and fulfill customer orders accurately and on time while maintaining clean, organized, and safe staging areas. Operate and maintain certification for powered equipment including forklifts and order pickers, following all safety requirements. Validate orders, answer customer questions, and connect customers with the right associates. Support inventory accuracy by using the Orders App, maintaining SIMS compliance, and partnering with leadership to resolve short picks. Complete administrative tasks such as audits, order follow-ups, and locker management, while reporting safety or theft concerns promptly. Achieve daily job responsibilities with a customer-first mindset and strong communication skills. May be assigned other duties to support the needs of the business.
Required Qualifications
- 6 Months of Experience using a computer, including inputting, accessing, modifying, or outputting information
- 6 Months of Experience using common retail technology, such as smart phones and tablets
- Powered Equipment Certification: Counterbalance Forklift, Order Picker, and Narrow Aisle Reach Truck (Required; must be obtained if not already certified)
Desired Qualifications
- High school diploma or GED
- 6 Months of Retail experience
- 6 Months of Experience in a customer service or product fulfillment position at a home improvement or hardware retailer in related department (e.g., kitchen, plumbing, electrical, lawn and garden)
- 6 Months of Experience in any industry inspecting, carrying, loading, and unloading product or material in or out of vehicles
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