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St. Luke's HospitalPosted 3 weeks ago

Full Time Front Desk Coordinator

On-siteAllentown, Pennsylvania, United States

Full TimeHigh School Or EquivalentLarge

Job Summary

Answer the telephone, manage patient registration, and schedule appointments within the Physical Therapy Department. Verify insurance benefits, process pre-certifications, and handle cash and credit card payments. Maintain accurate patient records, update files, and distribute mail to clinical staff. Confirm appointments and communicate scheduling issues to the Department Manager. Requires three years of office experience, MS Office proficiency, and a high school diploma. Full-time position with physical requirements including prolonged sitting and standing.

Required Qualifications

  • High School graduate or equivalent
  • Excellent oral and written skills
  • Work processing experience
  • Mastery of MS Office (Word, Excel, and Access)
  • Experience with other PC software (statistical database, presentation, etc.)
  • Three years related office experience
  • Previous Rehabilitation experience preferred

Desired Qualifications

  • Previous Rehabilitation experience preferred

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