Full Time Front Desk Associate
On-sitePlano, Texas, United States
Job Summary
Greet and welcome customers, record sales transactions, process registrations, and take payments while educating guests on in-house programs and facility rules. Perform routine clerical duties such as answering phones, filing, and updating program boards, then maintain a clean environment for all guests and staff. Enroll customers in hockey leagues and programming sessions, ensure online waivers are signed before participation, and assist with setting up and breaking down on-ice equipment. Handle opening and closing duties as needed. This role requires standing, walking, and lifting up to 25 pounds, with availability for nights, weekends, and holidays.
Required Qualifications
- Customer service-oriented
- Reliable Team Player
- Must be able to read and understand written instruction
- Ability to work nights, weekends, holidays, and special events
- Must occasionally lift and/or move up to 25 pounds
Desired Qualifications
- previous customer service experience
- First aid training
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