Full Time Front Desk - $15.50
$32,240–$32,240 year
On-siteDallas, Texas, United States
Dallas, Texas, United StatesOn-siteFull Time$32,240–$32,240 yearHigh School Or EquivalentEnterprise
Full TimeHigh School Or EquivalentEnterprise
Job Summary
Greet and register guests, handle check-ins and check-outs, and settle accounts upon departure. Manage reservations, modify bookings, and answer inquiries regarding services, facilities, and local attractions. Operate the telephone switchboard, handle mail and messages, and deliver guest items such as luggage and amenities. Maintain proper appearance, comply with brand standards, and assist in emergency procedures as required. Work varied shifts including evenings, nights, weekends, and holidays to support hotel operations.
Required Qualifications
- High School diploma or equivalent
- Ability to work a varied schedule that may include evenings nights weekends and holidays
- Operational knowledge of Microsoft Office suite
- Understanding of hotel products and guest services
- Willingness to work 3pm-11pm shifts
- Willingness to work 7am-3pm shifts
- Weekend availability
Desired Qualifications
- College course work in related field
- Experience in a hotel or a related field
- Positive and upbeat personality
- Desire to deliver outstanding customer service
- Ability to multi-task
- Detail-oriented mindset
- Problem-solving ability
- Ability to convey information and ideas clearly
- Ability to evaluate and select among alternative courses of action quickly and accurately
- Ability to work well in stressful high pressure situations
- Effectiveness in handling workplace problems including anticipating, preventing, identifying, and solving them
- Effectiveness in listening to, understanding, and clarifying issues raised by co-workers and guests
- Ability to use logic to define problems, collect information, establish facts, draw valid conclusions, interpret information, and deal with abstract variables
- Ability to perform numerical operations using basic counting, adding, subtracting, multiplying, and dividing
- Ability to read, comprehend, and write simple instructions and/or short correspondence and memos
- Ability to use basic arithmetic functions
- Understanding of financial information and data
- Ability to participate in the creation of an enjoyable work environment
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