Full Time Floor Leader - The Summit at Reno
$34,320–$34,320 year
On-siteReno, Nevada, United States
Job Summary
Drive sales and lead a team of sales associates on the shop floor by utilizing StoreForce dashboard results for coaching, making adjustments to meet goals, and delivering a world-class customer experience through product demonstrations. Manage cash handling, including transactions, register opening/closing, reconciling drawers, and preparing nightly deposits, while maintaining a clean, organized store and training staff on inventory best practices. Coach Sales Ambassadors on sales techniques and product knowledge, monitor breaks and attendance, and ensure store compliance with company standards for health and safety and ethical practices.
Required Qualifications
- Minimum 1 year of experience in customer service and sales
- Minimum 1 year of experience in cash handling and opening/closing procedures
- Minimum 1 year of experience in supervisory experience involving coaching, feedback, and training
- Minimum 1 year of experience in problem-solving issues related to customer service in day-to-day operations
- Minimum 1 year of experience in a fast-paced team environment
- Knowledge and passion for skincare, natural beauty, and ethical business
- Flexible schedule to accommodate store needs, including evenings, weekends, and holidays
Desired Qualifications
- Experience with consultation-based customer service models
- Experience analyzing sales metrics
- Experience working in skincare or cosmetics
- Experience in cross cultural collaboration and DEIB or social justice training
- Fluency in Spanish, French or other languages
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