Full Time Floor Leader - Park City Center
$34,320–$34,320 year
On-siteLancaster, Pennsylvania, United States
Job Summary
Drive sales and lead a team of sales associates on the shop floor by utilizing StoreForce dashboard results for coaching and adjusting shop structure to meet goals. Deliver a world-class customer experience through product demonstrations, consultations, and brand education on ethical practices like fighting animal testing and naked packaging. Manage daily operations including cash handling, register opening and closing, reconciling drawers, and preparing nightly deposits. Train peers on sales techniques and inventory best practices while maintaining store visuals, monitoring employee breaks, and ensuring compliance with company standards.
Required Qualifications
- Minimum 1 year of experience in customer service and sales
- Minimum 1 year of experience in cash handling and opening/closing procedures
- Minimum 1 year of experience in supervisory experience involving coaching, feedback, and training
- Minimum 1 year of experience in problem-solving issues related to customer service in day-to-day operations
- Minimum 1 year of experience in a fast-paced team environment
- Knowledge and passion for skincare, natural beauty, and ethical business
- Flexible schedule to accommodate store needs, including evenings, weekends, and holidays
- Authorized to work in the United States
Desired Qualifications
- Experience with consultation-based customer service models
- Experience analyzing sales metrics
- Experience working in skincare or cosmetics
- Experience in cross cultural collaboration and DEIB or social justice training
- Fluency in Spanish, French or other languages
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