Full Time Floor Leader - Jordan Creek Town Center
$34,320–$34,320 year
On-siteWest Des Moines, Iowa, United States
Job Summary
Drive sales and deliver a world-class customer experience on the shop floor by coaching the team, conducting product demonstrations, and utilizing StoreForce dashboard results to adjust structure and meet goals. Manage store operations including opening/closing procedures, cash handling, reconciling drawers, and preparing nightly deposits. Train sales associates on effective techniques and inventory best practices while maintaining a clean, visually appealing store and ensuring compliance with company policies. Foster a culture of diversity, equity, and inclusion by encouraging open communication and valuing unique contributions.
Required Qualifications
- Minimum 1 year of experience in customer service and sales
- Minimum 1 year of experience in cash handling and opening/closing procedures
- Minimum 1 year of experience in supervisory experience involving coaching, feedback, and training
- Minimum 1 year of experience in problem-solving issues related to customer service in day-to-day operations
- Minimum 1 year of experience in a fast-paced team environment
- Knowledge and passion for skincare, natural beauty, and ethical business
- Flexible schedule to accommodate store needs, including evenings, weekends, and holidays
- Experience authorized to work in the United States (E-Verify)
Desired Qualifications
- Experience with consultation-based customer service models
- Experience analyzing sales metrics
- Experience working in skincare or cosmetics
- Experience in cross cultural collaboration and DEIB or social justice training
- Fluency in Spanish, French or other languages
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