Full Time Floor Leader - Friendly Center
$34,320–$34,320 year
On-siteGreensboro, North Carolina, United States
Job Summary
Drive sales and lead a team of sales associates by coaching on StoreForce dashboard results, adjusting shop floor structure, and delivering world-class customer experiences through product demonstrations. Manage daily operations including opening and closing registers, reconciling cash drawers, preparing nightly deposits, and ensuring store compliance with health and safety policies. Train peers on effective sales techniques, inventory best practices, and Visual Merchandising guidelines while fostering a culture of diversity, equity, inclusion, and belonging. Work 30-39 hours weekly across evenings, weekends, and holidays.
Required Qualifications
- Minimum 1 year of experience in customer service and sales
- Minimum 1 year of experience in cash handling and opening/closing procedures
- Minimum 1 year of supervisory experience involving coaching, feedback, and training
- Minimum 1 year of problem-solving issues related to customer service in day-to-day operations
- Minimum 1 year of experience in a fast-paced team environment
- Knowledge and passion for skincare, natural beauty, and ethical business
- Flexible schedule to accommodate store needs, including evenings, weekends, and holidays
Desired Qualifications
- Experience with consultation-based customer service models
- Experience analyzing sales metrics
- Experience working in skincare or cosmetics
- Experience in cross cultural collaboration and DEIB or social justice training
- Fluency in Spanish, French or other languages
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