Full Time Floor Leader - Chinook Centre
$41,184–$41,184 year
On-site · Calgary, Alberta, Canada
Job Summary
Floor Leader on the shop floor at Lush Cosmetics North America, leading and inspiring a team of Sales Ambassadors to achieve and surpass goals; drive sales through coaching and adjustments to shop floor structure; deliver world-class customer experiences with product demonstrations; educate customers on Lush brand values and ethical practices; develop staff, train on sales techniques and product knowledge, and uphold DEIB values while maintaining store operations, cash handling, and opening/closing duties.
Required Qualifications
- Minimum 1 year of experience in customer service and sales
- Cash handling and opening/closing procedures
- Supervisory experience involving coaching, feedback, and training
- Problem-solving issues related to customer service in day-to-day operations
- Experience in a fast-paced team environment
- Knowledge and passion for skincare, natural beauty, and ethical business
- Flexible schedule to accommodate store needs, including evenings, weekends, and holidays
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