Full Time Floor Leader - Austin 6th Street
$34,368–$34,368 year
On-site · Austin, Texas, United States
Job Summary
As a Full Time Floor Leader at the Austin 6th Street store, you’ll lead and inspire a team of sales associates on the shop floor to meet and exceed sales goals, deliver world-class customer experience, educate customers on Lush brand values and ethics, drive operational excellence including cash handling and store opening/closing, and collaborate with management to train peers, monitor performance, and uphold DEIB principles. You’ll use product knowledge to make informed recommendations, participate in brand-driven initiatives, and help create a positive, energetic work environment that supports both staff development and exceptional customer experience.
Required Qualifications
- Minimum 1 year of experience in customer service and sales
- Cash handling and opening/closing procedures
- Supervisory experience involving coaching, feedback, and training
- Problem-solving issues related to customer service in day-to-day operations
- A fast-paced team environment
- Knowledge and passion for skincare, natural beauty, and ethical business
- Flexible schedule to accommodate store needs, including evenings, weekends, and holidays
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