Full Time Floor Leader - Austin 6th Street
$34,320–$34,320 year
On-site · Austin, Texas, United States
Job Summary
Floor Leader on the Austin 6th Street shop floor responsible for driving sales, delivering a world-class customer experience, and leading a team of sales associates. Responsibilities include coaching the sales team using performance data, conducting product demonstrations, educating customers on Lush brand values (Fighting Animal Testing, Freshest Cosmetics, Ethical Buying, 100% Vegetarian, Handmade, Naked Packaging), increasing product knowledge, training peers, supporting DEIB initiatives, managing cash handling and opening/closing procedures, and ensuring operational excellence through stock, visuals, and store standards. Requires supervisory experience, strong communication, problem-solving in day-to-day customer service, flexibility to work evenings/weekends/holidays, and a passion for skincare and cosmetics.
Required Qualifications
- Minimum 1 year of experience in customer service and sales
- cash handling and opening/closing procedures
- supervisory experience involving coaching, feedback, and training
- problem-solving issues related to customer service in day-to-day operations
- a fast-paced team environment
- Knowledge and passion for skincare, natural beauty, and ethical business
- Flexible schedule to accommodate store needs, including evenings, weekends, and holidays
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