Full Time Dispensary Associate - Mayflower Dispensary (Worcester)
On-siteWorcester, Massachusetts, United States
Job Summary
Engage and educate patients in a positive manner while ensuring intake forms are accurate and complete. Assist in qualifying patients for the Verified Financial Hardship program and maintain strict compliance with all state and local regulations. Perform general office duties including filing records, operating copy machines, and managing cash handling and chain of custody documents. Participate in one-minute meetings at the start of every shift to ensure uniformity in message and goals. Maintain proper recordkeeping, including patient intake forms, waste disposal logs, and product inventory reviews. Deliver excellent, compassionate patient services while representing the brand as an ambassador. Review daily sales to achieve goals and implement brand marketing strategies. Ensure all team members adhere to iAnthus policies and current product knowledge.
Required Qualifications
- Must be at least 21 years old
- Valid driver's license
- Reliable transportation
- Must be able to work a flexible schedule (nights and/or weekends)
- Must be computer literate
- POS experience is desirable
- High school graduate
- Ability to pass a criminal background check as it pertains to NYS guidelines
- Ability to lift, push, and pull 50 pounds
- Ability to sit, squat, bend, and kneel repetitively throughout a work day
- Ability to stand for extended periods of time
- Ability to use a ladder (up to 12 ft. extension) and general hardware tools needed for common repairs
- Ability and willingness to work in the following conditions: General office environment
- Ability and willingness to work in the following conditions: Extended computer usage
- Ability and willingness to work in the following conditions: Extended phone usage including teleconferences
- Ability and willingness to work in the following conditions: Work environments that include exposure to, but not limited to, fumes, dust, odors, heights, indoor AC, no AC, motion, and noise
- Must be able to work a minimum of 8 hours a day and rotating shifts
Desired Qualifications
- Experience in retail, hospitality or patient services, preferred
- Experience in a fast paced, high transaction environment, preferred
- Proficient on HIPAA and confidentiality requirements
- Proficient in inventory management and point of sale platform and DPH Virtual Gateway system
- Current on product knowledge and proper dosage
- Excellent verbal and written communication skills
- Basic math skills
- Ability to work in a team environment
- Experienced in a fast paced, high transaction environment
- Having good organizational skills
- Having decision making skills
- Being analytical
- Being detail oriented
- Being proactive
- Being an iAnthus brand ambassador and representing the brand appropriately
- Building relationships with community leaders and trust from our neighbors
- Following and implementing iAnthus's core values, including respect, diversity, sustainability, research and service
- Ensuring adherence to iAnthus's cultural principles
- Maintains Dispensary aesthetic according to iAnthus brand, including music selection and daily Dispensary cleanliness
- Participates and embraces a highly motivated team environment
- Implementing brand sales marketing strategies
- Ability to multi-task, prioritize, and work in a fast-paced environment
- Strong interpersonal and teamwork skillset
- Excellent verbal and written communication skills
- Ability to effectively manage your time and focus on ensuring data integrity and accuracy for your projects
- If you would like to work in a fast-paced environment and are interested in building something meaningful with the rest of the iAnthus team
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