Full Time Customer Specialist
On-site · Winchester, Virginia, United States
Winchester, Virginia, United StatesOn-siteFull TimeEntry LevelHigh School Or EquivalentEnterprise
Type
Full Time
Level
Entry Level
Education
High School Or Equivalent
Company size
Enterprise
Job Summary
As a Customer Specialist at CarMax, you will provide exceptional customer service by guiding customers through the process of buying and selling cars. Responsibilities include conducting vehicle assessments, performing inspections to meet quality standards, handling administrative duties, and creating service appointments. Success in this role requires strong communication skills, the ability to build relationships, team-oriented behaviors, and the capability to thrive in a fast-paced environment.
Required Qualifications
- Exceptional communication skills
- Ability to build and maintain strong relationships
- Demonstrate strong team behaviors including integrity, respect, inclusion, fairness, and fun
- Balance the needs of the Customer and the business
- Seek to fully understand and meet Customer needs
- Get work done well, on time and follow the right process
- Drive work processes and pay close attention to detail
- Perform multiple duties in a high-energy, fast-paced environment
- Read, interpret and transcribe data accurately
- Lift objects that weigh up to 25 lbs.
Desired Qualifications
- Sales and customer service experience in retail
- Basic skills with Microsoft Office Suite (Word, Excel, PowerPoint)
Additional Requirements
- Candidates must provide reasonable accommodations for individuals with disabilities
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