Full Time Customer Service Agent
$43,680–$43,680 year
On-siteChesapeake, Virginia, United States
Chesapeake, Virginia, United StatesOn-siteFull Time$43,680–$43,680 yearMedium
Full TimeMedium
Job Summary
Skillfully handle incoming calls and web chats while ensuring accuracy in all written communications. Efficiently multitask across two monitors in a fast-paced environment, adhering to service quality standards and maintaining consistent schedule adherence. Maintain a warm, professional demeanor and remain composed during challenging interactions. This role requires a minimum typing speed of 40 WPM and comfort navigating multiple software platforms. Daytime, mid, and evening schedules are available, including weekend days and holidays, with a 40-hour weekly commitment.
Required Qualifications
- A minimum typing speed of 40 WPM
- Comfort navigating multiple software platforms simultaneously
- A warm, professional demeanor
- The ability to remain composed and empathetic, even during challenging interactions
- A proven track record of self-motivation
- Reliable attendance
- The ability to work a weekend day
- The ability to work holidays
- Availability for one weekend day
- Location in Chesapeake, VA, or Virginia Beach, VA
Desired Qualifications
- Experience in a high-volume call center, customer service, or administrative role
- Proficiency in Office 365
- Bilingual (Spanish/English)
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