Full-Time Call Center Representative NRH
$35,360,000–$35,360,000 year
On-siteNorth Richland Hills, Texas, United States
Job Summary
Warmly greet callers and handle a high volume of incoming calls with professionalism and empathy. Gather, verify, and relay accurate message details so clients can rely on the team completely. Efficiently enter information into the computer system with high attention to detail. Maintain a welcoming, upbeat, and professional phone presence while demonstrating strong English communication skills with 35+ WPM typing speed. This role requires reliable attendance, a strong work ethic, and flexibility to work one weekend day each week. Located in North Richland Hills, TX, this position offers comprehensive training for new hires and includes benefits such as ESOP, medical/dental/vision insurance, and a 401k with company matching.
Required Qualifications
- Must work one weekend day (Sat or Sun) and Holidays
- A welcoming, upbeat, and professional phone presence
- Strong English communication skills (excellent spelling and grammar)
- Comfortable navigating a Windows-based computer environment
- Typing speed of 35+ WPM
- Reliable attendance and a strong work ethic
- Flexibility to work one weekend day each week
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