Full Time - Back End Clerk - Day
On-site · Carroll, Ohio, United States
Job Summary
Back End Clerk at Lowe's focusing on returns processing, RTV/RTM workflows, vendor credits, and accurate inventory handling. Responsibilities include processing customer returns, unpacking and restocking or disposing items based on policy, coordinating credits/replacements, maintaining accurate records and shipping documentation, assisting with receiving shipments, updating inventory systems, labeling and routing merchandise to appropriate areas, supporting routine inventory checks, generating returns/damaged goods reports, ensuring safe handling of hazardous materials, and providing basic customer return support. The role also supports the Receiving Office with record retention, inbound/outbound truck schedules, and daily/weekly operational reports, and may involve PO processing and assisting receiver/stocker teams. Preferred qualifications include a high school diploma or GED and experience in merchandise receiving, store inventory administration, warehouse data entry, vendor/customer communications, and retail returns processing.
Required Qualifications
- High school diploma or GED
- 1 year of experience processing and filing merchandise receiving paperwork
- 1 year of experience with store inventory receiving and administration
- 6 months of experience in warehouse data entry/bookkeeping
- 6 months of experience communicating with vendors or customers regarding returns, payments, or contract fulfillment
- 6 months of retail experience accepting or processing returns
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