Full Time Associate Veterinarian
Remote · Corona, California, United States
Job Summary
Veterinary Care Coordinator (Full Time) at Lap of Love — a remote call-center role that supports pet families seeking in-home, end-of-life care. Responsibilities include guiding emotional conversations around end-of-life and quality-of-life care, providing high-quality customer service, handling a high volume of work-from-home calls, documenting the pet’s medical information accurately, and scheduling appointments while maintaining productivity and performance standards. The position emphasizes compassionate communication, dependability, and the ability to coordinate with veterinarians to ensure excellent customer service to pet families.
Required Qualifications
- Experience in customer service
- Strong communication skills
- Ability to handle high-volume calls
- documentation of medical information
- Scheduling appointments
- Punctuality and reliability
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