Full-Time Assistant Store Manager
$53,040–$53,040 year
On-siteWilloughby, Ohio, United States or Euclid, Ohio, United States
Job Summary
Assist the direct leader with developing and implementing action plans to improve operating results, manage schedules, and develop operational action plans while identifying training opportunities. Establish job responsibilities and performance expectations for direct reports, monitor the competitive environment, and provide product feedback on new items or discontinuations. Participate in the interviewing process, ensure personnel adhere to inventory procedures and cash control policies, and resolve operational customer concerns. Maintain store cleanliness standards, merchandise product to maximize sales, and assist with payroll, inventory counts, and training new employees. Supervise day-to-day operations, ensuring direct reports complete assigned responsibilities to provide high-level customer service while complying with all company policies.
Required Qualifications
- 18 years of age or older
- Ability to work both independently and within a team environment
- Ability to provide and lead others to provide prompt and courteous customer service
- Ability to develop rapport, trust, and open communication that enhances the growth and job performance of direct reports
- Ability to interpret and apply company policies and procedures
- Ability to establish goals, guide employee performance to ensure the quality and completion of work assignments
- Ability to evaluate and drive performance of self and others
- Ability to understand and apply management principles concerning budgeting, personnel costs, and expenses
- Ability to operate a cash register efficiently and accurately
- Ability to safely and properly operate equipment, including electric/manual hand jack, floor scrubber, and cardboard baler and perform general cleaning duties to company standards
- Excellent verbal and written communication skills
- Ability to stay organized and multi-task in a professional and efficient manner, following instructions and giving attention to detail
- Meets any state and local requirements for handling and selling alcoholic beverages
- A minimum of 3 years of progressive experience in a retail environment
- A combination of education and experience providing equivalent knowledge
Desired Qualifications
- High School Diploma or equivalent preferred
- Prior management experience preferred
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