Full Time 2IC - Townsville

Retail Second in Charge role in Townsville leading store operations and team performance. Mirrors Store Manager responsibilities, focusing on delivering exceptional customer experiences, coaching the team to achieve sales targets, executing visual merchandising and promotions, assisting with inventory management, and upholding the Universal Store culture. Requires previous retail leadership experience (Shift Supervisor / 2IC), strong sales focus, outstanding communication and customer service skills, and the ability to thrive in a fast-paced environment. Sunday–Thursday roster with late-night trade; opportunities for career development and leadership training.