Full Time 2IC - North Lakes
On-siteMango Hill, Queensland, Australia
Mango Hill, Queensland, AustraliaOn-siteFull TimeMedium
Full TimeMedium
Job Summary
Lead store operations and team performance while delivering exceptional customer experiences daily. Support and coach staff to achieve sales targets, execute VM and promotional directives, and manage inventory and stock insights. Uphold Universal Store culture by leading by example and maintaining high brand presentation standards. Work a Sunday–Thursday roster with clear career paths to Store Manager, supported by technical training and a strong team culture.
Required Qualifications
- Previous leadership experience in retail (Shift Supervisor / 2IC)
- Strong sales focus with ability to motivate and lead a team
- Warm, confident communicator with excellent customer service skills
- Strong operational understanding — VM, stock, store standards
- Flexible, hands-on, and thrives in a fast-paced environment
- High attention to detail and commitment to brand presentation
- The successful candidate will work a Sunday–Thursday roster
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