Full Stack Software Engineer
HybridQuezon City, Metro Manila, Philippines or Lapu-Lapu City, Central Visayas, Philippines
Job Summary
Design and deliver end-to-end SmartComm-based customer communication solutions that align with enterprise architecture standards and support high-volume document generation. Develop and optimize SmartComm configurations to simplify template creation, reduce manual effort, and improve efficiency for business users. Configure and manage SmartComm components to enhance document assembly rules, ensuring accurate generation of complex, multi-section communications in daily operations. Build, maintain, and improve SmartComm data models using SmartComm Data Modeler, enabling consistent, reusable, and scalable data structures across products and channels. Create and manage document templates, clauses, and layouts using SmartComm Draft Editor to ensure high-quality, compliant, and user-friendly outputs. Collaborate with product owners, business analysts, designers, and developers to translate business requirements into scalable SmartComm solutions and integrations. Define and implement robust integrations between SmartComm and core enterprise systems, ensuring seamless data flow and system interoperability. Review existing SmartComm implementations to identify opportunities for performance optimization, improved maintainability, and stronger alignment with architectural standards. Produce comprehensive technical design documents, configuration guides, and data mapping documentation to support development, maintenance, and knowledge sharing. Establish and promote best practices for error handling, logging, monitoring, and overall solution reliability within SmartComm environments. Partner with testing teams to define and validate test cases for templates, data models, and document assembly logic, ensuring high-quality and accurate outputs. Diagnose and resolve production issues related to SmartComm templates, configurations, or data mappings; implement root-cause fixes to prevent recurrence. Contribute reusable components, frameworks, and best practices to accelerate delivery and ensure consistency across SmartComm implementations. Pair program with other specialists on the team. Stay up to date on the latest development technologies and trends. Use leading technologies such as GitHub Copilot to increase efficiency.
Required Qualifications
- 5+ years Full-Stack Engineer experience
- Experience translating user requirements into software requirements
- Ability to build moderately complex code to specifications and standards
- Amenable to work on a night shift work schedule (8pm to 5am) and on a hybrid work set up of 3x a week in office reporting
- Must have experience in SQL
- Good interpersonal skills to convey issues and work to both technology and business customers
- Experience with technologies such as: SmartComm, SmartComm Data Modeler is a must
- Experience with technologies such as: C#, .NET, JSON, XML is a must
- Hands-on RDBMS experience (data modeling, analysis, programming, stored procedures) is a must
- Experience working with modern software architectures and API-focused development and scripting languages
- Experience working in an agile and DevSecOps environment
- Familiarity with agile and DevOps principles, test-driven development, continuous integration, and other approaches to accelerate the delivery of new features
- Understanding of software development lifecycle
- Prioritizes efficient code production by using open-source frameworks and patterns
- Demonstrates all core skills, and good interpersonal skills for the role
- Good working and background knowledge of area of practice
- Participates in functional demos applying new tech; designs own control structures
- Writes clear, readable and maintainable code, takes ownership of the quality and usability of code
- Understands how to find and reuse patterns and platforms in the Manulife ecosystem and the broader community
- Experience with technologies such as: SQL, Relational databases, Data Mapping, ETL concepts, Data Transformation
- Experience with technologies such as: React, React Native, Node, Angular, JQuery
- Experience with technologies such as: JavaScript, Python, Scala or Java
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