Full Sales/Time Dispatcher
$24,000–$48,000 year
On-site · Silver Spring, Maryland, United States
Job Summary
Coordinate sales and field operations for a garage-door service business by handling incoming calls, dispatching technicians/drivers, scheduling jobs, maintaining customer/job records, and pursuing sales leads. Maintain accurate databases, follow up for service satisfaction, provide timely updates to the team, and perform general administrative duties. Key skills include strong communication, organization, multitasking in a fast-paced environment, route optimization, and familiarity with scheduling software and DMV-area geography. This on-site role emphasizes collaboration within the team to ensure efficient service fulfillment and customer satisfaction.
Required Qualifications
- Proven experience as a dispatcher
- Experience in customer service or sales
- Strong verbal and written communication
- Proficiency with computers, email, and scheduling software
- Ability to read maps and create efficient driving routes
- Knowledge of scheduling and dispatch processes
- Experience coordinating with technicians/drivers and field operations
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