Fulfillment Manager
$109,400–$210,000 year
On-siteAlpharetta, Georgia, United States
Job Summary
Manage operational performance, cost, service, and inventory health across Distribution Centers supporting Clorox's U.S. and Canada business. Drive high-performing 3PL partnerships, network-level inventory strategy, and continuous improvement to ensure reliable customer fulfillment and resilient supply chain execution. Own a multi-million-dollar budget, deliver cost savings initiatives, and process supplier invoices while maintaining strict financial controls and compliance. Balance service, cost, and inventory utilization across the North American fulfillment network, leveraging data analytics and AI-enabled tools to optimize working capital and reduce operational disruptions. Lead cross-functional problem solving on inventory risks, capacity constraints, and service recovery plans, influencing partners in planning, transportation, and finance. Travel 25–50% to support sites, with a hybrid schedule of three days in the office and two days working from home.
Required Qualifications
- 5+ years of experience in Fulfillment, Distribution, Manufacturing, or Operations, preferably within a CPG environment
- Bachelor's degree in Business, Supply Chain, Industrial Engineering, or equivalent experience
- Experience managing budgets, operational performance, and cross-functional initiatives
- Proficiency with ERP systems (e.g., SAP), inventory management, and inventory control processes
- Demonstrated ability to collaborate across supply chain functions and influence stakeholders without direct authority
- Proven track record leading supply chain improvements that optimize service, cost, inventory, and operational performance
- Strong ability to balance day-to-day operational execution with strategic initiatives in a fulfillment or distribution network
- Proactive, adaptable leader with strong stakeholder management skills and the ability to navigate ambiguity
- Experience leveraging data analytics, KPI dashboards, performance reporting, root-cause analysis, and business case development to drive operational decisions
- Strong communication skills, attention to detail, and disciplined follow-through
- Working knowledge of inventory optimization, deployment strategies, FEFO/FIFO practices, lot/date-code traceability, inventory risk management, supplier governance, fulfillment metrics, and operational compliance
- Experience applying AI-enabled tools, automation, or advanced analytics to generate insights, identify exceptions, improve productivity, and support decision-making
- Proven talent management, coaching, and team leadership capabilities
- Experience managing 3PL providers, outsourced distribution operations, or service vendor partnerships
- Understanding of distribution center operations, including warehouse layout, material flow, storage systems, space utilization, and equipment considerations
- Experience in additional supply chain disciplines such as Transportation, Customer Service, Planning, or Procurement
- Knowledge of retail fulfillment, OTIF/service metrics, customer chargebacks, and inventory-service trade-off decisions
- Ability to travel 25–50% to support sites under management
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