Fulfillment + Customer Experience Manager
$60,000–$80,000 year
Remote · New Orleans, Louisiana, United States or United States
New Orleans, Louisiana, United States or United StatesRemoteFull Time$60,000–$80,000 yearMid LevelNot SpecifiedUnknown
Type
Full Time
Level
Mid Level
Education
Not Specified
Company size
Unknown
Job Summary
Seeking an experienced Fulfillment + Customer Experience Manager to oversee order fulfillment and customer service at Porter Lyons. Responsibilities include ensuring accuracy in fulfillment, managing customer inquiries, and implementing process improvements. Requires 3-5 years in operations/logistics, attention to detail, and experience with Shopify.
Required Qualifications
- 3–5 years of experience in fulfillment, operations, or logistics
- Ability to thrive in a fast-paced environment
Desired Qualifications
- Experience in fulfillment operations
- Experience in customer service, warranty, or repair management
- Exceptional attention to detail
- Strong organizational and time management skills
- Ability to manage and train staff
- Experience with Shopify or similar platforms
Additional Requirements
- No specific restrictions mentioned
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