FT Teller
On-siteTampa, Florida, United States
Job Summary
Welcome members with a warm, friendly, and professional attitude, build relationships through conversation and active listening, and process cash, check, and other routine transactions accurately. Identify member needs, recommend helpful products and services, and support branch referral goals through solution-focused conversations. Make follow-up calls to strengthen member relationships and follow all policies, procedures, and regulatory requirements while working collaboratively with team members. This full-time position runs Monday through Friday, 8:00 AM to 6:00 PM, with occasional extended hours or weekends based on business needs. Trax Credit Union invests in employees to deliver their best every day.
Required Qualifications
- Six months of customer service and/or cash handling experience, preferably in a financial institution
- Strong communication and people skills
- High school diploma or equivalent
- Full-time employment availability
- Monday through Friday, 8:00 AM to 6:00 PM schedule
- Occasional extended hours or weekends based on business needs
Desired Qualifications
- Outgoing personality
- Friendly demeanor
- Energized by helping people
- Love creating great member experiences
- Building relationships
- Making a positive impact with every interaction
- Trusted first point of contact mindset
- Handling transactions accurately
- Uncovering member needs
- Connecting people with solutions that support their financial well-being
- Warm, friendly, and professional attitude
- Active listening
- Personalized service
- Process cash, check, and other routine transactions accurately and efficiently
- Maintain cash controls
- Balance work accurately
- Follow operational procedures
- Identify member needs
- Recommend helpful products and services
- Support branch referral goals through natural, solution-focused conversations
- Make follow-up calls to strengthen member relationships and provide support
- Follow all policies, procedures, and regulatory requirements
- Work collaboratively with team members to support branch operations
- Passionate about making a difference
- Leading with integrity
- Creating meaningful impact in your community
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