FT Sales Supervisor - St. Louis Premium Outlets
On-siteChesterfield, Missouri, United States
Job Summary
Drive store sales and commercial KPIs by leading the sales floor, delivering exceptional customer experiences, and building loyal client relationships. Establish yourself as a styling expert to illustrate the client journey and foster repeat business through regular contact and prompt follow-up. Manage daily operations by opening and closing the store, ensuring both the sales floor and stockroom remain organized, and enforcing company policies. Coach the team on product knowledge, brand DNA, and seasonal trends while maintaining open communication with management. Maintain flexibility for evenings, weekends, and holidays to support these duties.
Required Qualifications
- 3+ years' experience in retail, sales, or industry-adjacent role with a focus on customer service
- Delivers Excellence - demonstrates passion and empathy for clients, anticipates and exceeds client expectations
- Cultivate an Entrepreneurial Spirit - embraces change and new opportunities while remaining true to the DNA of Marc Jacobs
- Creative & Innovative - promotes curiosity, diversity and collaboration – is open to disruptive ideas
- Excellent organizational, follow-up, and time management skills
- Passion for the Marc Jacobs brand and product offering
- Computer skills including operating a POS and navigating Microsoft Office suite
- Must have flexibility to work a retail schedule including evenings, weekends and holidays
Desired Qualifications
- Prior leadership experience strongly preferred
- Experience in generating sales, building, and developing client relationships
- Demonstrated verbal and written communication skills
Hiring someone like this?
Get your role in front of qualified candidates on Sorce.