FT Sales Supervisor - Rosemont
$39,520–$41,600 year
On-site · Rosemont, Illinois, United States
Job Summary
Sales Supervisor role at Marc Jacobs in Rosemont, IL focusing on leading the sales floor to achieve KPIs, delivering an exceptional customer experience, coaching and developing the team, ensuring guest-ready store standards, building client relationships through product knowledge and styling expertise, driving clienteling and follow-up, and collaborating with management. Requires 3+ years in retail/sales with customer-service focus and preferred leadership experience; responsibilities include open/close procedures, stockroom organization, adherence to policies, and maintaining brand DNA. Must be flexible to work evenings, weekends, and holidays; proficiency with POS and MS Office.
Required Qualifications
- 3+ years’ experience in retail, sales, or industry-adjacent role with a focus on customer service
- Prior leadership experience strongly preferred
- Experience in generating sales, building, and developing client relationships
- Demonstrated verbal and written communication skills
- Delivers Excellence - demonstrates passion and empathy for clients, anticipates and exceeds client expectations
- Cultivate an Entrepreneurial Spirit - embraces change and new opportunities while remaining true to the DNA of Marc Jacobs
- Creative & Innovative - promotes curiosity, diversity and collaboration – is open to disruptive ideas
- Excellent organizational, follow-up, and time management skills
- Passion for the Marc Jacobs brand and product offering
- Computer skills including operating a POS and navigating Microsoft Office suite
- Must have flexibility to work a retail schedule including evenings, weekends and holidays
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